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Problem submittal form in mts manuals – MTS Series 793 User Manual

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After you call

MTS logs and tracks all calls to ensure that you receive assistance for your problem or request. If you have
questions about the status of your problem or have additional information to report, please contact Technical
Support again and provide your original notification number.

Problem Submittal Form in MTS Manuals

Use the Problem Submittal Form to communicate problems with your software, hardware, manuals, or service
that are not resolved to your satisfaction through the technical support process. The form includes check
boxes that allow you to indicate the urgency of your problem and your expectation of an acceptable response
time. We guarantee a timely response—your feedback is important to us.

You can access the Problem Submittal Form at www.mts.com > Contact Us (upper-right corner) > In the
Subject field, choose To escalate a problem; Problem Submittal Form

22 MTS Series 793 Control Software