Lenze DSD - Manual (Page 45)

Lenze · Drive Solution Designer · Manual · DMS 4.2 EN · 12/2013 · TD23
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4 Setting up the DSD workplace
4.3 Communication with the Lenze DSD server
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
• If
there is no internet connection:
4.3.2 Software updates
4.3.3 Assistance in dealing with problems
DSD cannot send any data to the DSD support although a connection to the Internet has been es-
tablished:
• Check the setting of your firewall
• Specify a proxy server in DSD if a proxy server is used in your local area network.
 Settings ( 46)
 Register "Local area network" ( 47)
• Consult your system administrator.
Message Meaning
Connection to the DSD server could not be established.
The data are saved under
"C:\Users\Benutzername\AppData\Roaming\
Lenze\DSD\V4.0.0.4\user_data\mail\outbox".
When the DSD is started for the next time with a fault-
less online connection, this data is sent.
The files could not be sent. They are saved in the "out-
box" folder until they can be transmitted successfully.
1.*.mail: This file is transmitted when an online connec-
tion has been established.
2.*.type: Original source file. This file was saved for
manual use.
Message Meaning
The DSD version is up-to-date. There are no new software updates for the DSD on the
DSD server.
An up-to-date version of DSD is available. An update DSD version has been found.
Follow the given download link and save the new version
on the computer. Close all opened projects and close the
DSD. Carry out the update.
No online connection available.
It is not possible to search for an update version.
DSD has not detected any connection to the internet.

Note!
Always keep the »Drive Solution Designer« updated.
• Regular software updates correct existing errors.