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Dell POWEREDGE M1000E User Manual

Page 1017

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Fabric OS Command Reference

989

53-1002746-01

supportSave

2

-c

Uses the FTP, SCP, or SFTP parameters saved by the supportFtp command.
This operand is optional; if omitted, specify the FTP, SCP, or SFTP parameters
through command line options or interactively. To display the current supportFTP
parameters, run supportFtp (on a dual-CP system, run supportFtp on the active
CP).

The -c option is mutually exclusive with -u, -p, -h, and -d.

-k

Specifies that the supportFtp auto file transfer configuration transfer only core
and FFDC files in noninteractive mode.

-u user_name

Specifies the user name for the FTP, SCP, or SFTP server. This operand is
optional; if omitted, anonymous FTP is used.

-p password

Specifies the password for the FTP, SCP, or SFTP server. This operand is optional
with FTP; if omitted, anonymous FTP is used.

-h host_ip

Specifies the IPv4 or IPv6 address for the remote server.

-d remote_dir

Specifies the remote directory to which the file is to be transferred. By default, the
remote directory is created in the /support directory of the USB device.

-R

Removes all core files on the CP and BP. This option cannot be used with any
other options.

-l protocol

Specifies the transfer protocol. Valid values are file transfer protocol (FTP), secure
copy (SCP), or secure FTP (SFTP).

If you plan to use SCP to transfer files, it is important to test the supportSave
command prior to its use with various SCP-mode services. Because the
supportSave command makes several access requests to copy files, it is
important that the SCP-mode service be configured so that passwords are not
required for each attempted transfer by the supportSave command. Failure to
configure the service correctly may result in significant delays in obtaining
transferred output from the supportSave command.

When using secure copy (SCP), supportSave may create a directory specified by
the -d option if it does not already exist and the parent directory has the
appropriate permissions. Use of FTP requires the directory to exist on the remote
server.

-U

Saves support data to an attached USB device. When using this option, a target
directory must be specified with the -d option.

-t timeout_multiplier

Extends predefined SupportSave timeout values by the value of the timeout
multiplier. Use this option to repeat the supportSave operation when
supportSave completion indicates that one or more modules timed out during the
process. For example, -t 2 doubles the timeout values for each of the
SupportSave modules. Valid multiplier values are 2 to 5. The default is 1.