Enc6 – Dell PowerEdge VRTX User Manual

Page 214

Recommended
Response Action

Identify and replace the failed component. To identify the failed component, select the
enclosure in the tree view and click the Health subtab. Any failed component will be identified
with a red X on the enclosures Health subtab. Alternatively, you can select the Storage object
and click the Health subtab. The controller status displayed on the Health subtab indicates
whether a controller has a failed or degraded component. See the enclosure documentation
for information on replacing enclosure components and for other diagnostic information.

Category

Storage

SubCategory

ENC = Storage Enclosr

Severity

Severity 2 (Warning)

Trap/EventID

4338

LCD Message

No LCD message display defined.

Initial Default.

SNMP Alert;#LCD;#Remote System Log

Filter

Visibility

IPMI Alert SNMP

Alert

LC Log

LCD

Power Off Power

Cycle

Reset

TRUE

FALSE

TRUE

FALSE

ENC6

Message

Communication timeout on

arg1

Arguments

•

arg1 =

Enclosure Name

Detailed
Description

The controller is unable to communicate with an enclosure. There are several reasons for
communication loss. For example, there may be a bad or loose cable. An unusual amount of I/O
may also interrupt communication with the enclosure. In addition, communication loss may be
caused by software, hardware, or firmware problems, bad or failed power supplies, and
enclosure shutdown.

Recommended
Response Action

Check for problems with the cables. See the Cables attached correctly section for more
information on checking the cables. You should also check to see if the enclosure has
degraded or failed components. To do this, select the enclosure object in the tree view and
click the Health subtab. The Health subtab displays the status of the enclosure components.
Verify that the controller has the supported driver and firmware versions installed and that
each Enclosure Management Modules (EMMs) are running the same version of supported
firmware.