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Appendix c - repair questionnaire - m6200e – Teledyne 6200E - Sulfides Analyzer User Manual

Page 303

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Model 6200E Instruction Manual

Appendix C - Repair Questionnaire - M6200E

M6200E Rev A1

303

Appendix C - Repair Questionnaire - M6200E

Company: _________________________ Contact Name: _____________________________
Phone Number: ___________ Fax Number: _____________ Email: ____________________

Site Address: __________________________________________________________________
Can we connect to the instrument? If so, provide IP address or modem #:___________________

Model 6200E Serial Number: ____________________ Firmware revision: _________________

The serial number can be found on the back of the instrument, the firmware revision is displayed in the upper left corner of the
display when pressing SETUP on the front panel (Example: C.3).

1. List all front panel error/warning messages:_________________________________________

______________________________________________________________________________

2. Please complete the following table: (Depending on options installed, not all test parameters
shown below may be available in your instrument)

PARAMETER

RECORDED

VALUE

ACCEPTABLE

VALUE

PARAMETER

RECORDED

VALUE

ACCEPTABLE

VALUE

RANGE

ppb/ppm

50 ppb - 20 ppm

SLOPE

1.0 ± 0.3

H2S STB

1

ppb

≤ 1 ppb with zero

air

H2S OFFS

1

mV

< 250

SAMP FL

cm³/min

500 ± 50

HVPS

V

5500-900

PMT signal

with zero air

mV

-20 to 150

ETEST

mV

2000 ± 1000

PMT signal at

span gas conc

mV

ppb/ppm

0-5000

0-20 000 ppb

OTEST

mV

2000 ± 1000

NORM PMT at

span gas conc

mV

ppb/ppm

0-5000

0-20 000 ppb

RCELL TEMP

°C

50 ± 1

UV LAMP

mV

2 000 to 4 000

BOX TEMP

°C

Ambient + ~5

STR. LGT

ppm

≤ 100 ppb/ zero

air

PMT TEMP

°C

7 ± 2

DARK PMT

mV

-50 to 200

IZS TEMP

°C

50 ± 3

DARK LAMP

mV

-50 to 200

3. Has the analyzer been checked for leaks? Yes

No

For proper flows? Yes

No

4. What are the failure symptoms? _________________________________________________

______________________________________________________________________________

______________________________________________________ Continue on back if necessary

5. Which tests have you done trying to solve the problem? _______________________________

______________________________________________________________________________
________________________________________________________

Continue on back if necessary

6. If possible, fax a portion of a strip chart or email a data file to customer service.

CUSTOMER SERVICE CONTACT INFORMATION: 6565 Nancy Ridge Drive, San Diego, CA 92121.

PHONE: +1 858 657 9800 or 1-800 324 5190. FAX: +1 858 657 9816. EMAIL: [email protected].

You can access and submit an online version of this form at http://www.teledyne-api.com/forms/csforM6200E.asp

Notes and further information: _____________________________________________________