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Physical disk – Promise Technology 2-Year Extended Warranty for VessR2000 RAID Head User Manual

Page 684

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657

Product Manual

Troubleshooting

Reported

Event

Corrective Action

Physical Disk

Physical disk is marked online

No action is required.

Physical disk is marked offline

Replace the physical drive.

Physical disk is marked as D

E

AD.

Physical disk has been reset
Physical disk assigned as global spare

No action is required.

Global Spare has been deleted
Physical Disk is no longer assigned as a

global spare
Physical disk assigned as dedicated

spare
Dedicated Spare has been deleted
Physical Disk is no longer assigned as a

dedicated spare
Physical disk has been inserted

Physical disk has been removed

Insert the physical drive back into the

system.

Command on physical disk has been re-

tried

If this message appears repeatedly, replace

the physical drive

Physical disk

E

CC error is detected

Replace the physical drive.

Physical disk CRC error is detected
Bad sector is found on physical disk

If this message appears repeatedly, replace

the physical drive.

E

rror is detected in remap sectors

Command times out on physical drive
Physical disk negotiation speed is

decreased.

Previously configured disk is no longer

found

Insert the physical drive back into the

system.

A physical disk has encountered an

unknown (non-

E

CC) media error.

If this message appears repeatedly, replace

the physical drive.

A physical disk has encountered PFA

condition

Clear the PFA condition. If this message

appears repeatedly, replace the physical

drive.

A configured dead physical drive has

been inserted

Replace the physical drive.

A physical drive page 0 settings have

been changed

No action is required.

A physical drive page 1 settings have

been changed (SATA drives)
A physical drive page 3 settings have

been changed (SAS drives)