Automatic restart, Failed update, Utomatic – Promise Technology 2-Year Extended Warranty for VessR2000 RAID Head User Manual
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Vess R2000 Series Product Manual
Promise Technologies
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After you remove the USB flash device from the RAID controller, the RAID subsystem and any JBOD expansion
units automatically restart. That action temporarily disrupts I/O operations and drops your WebPAM PROe or CLU
connection.
To reestablish your WebPAM PROe connection:
1. Wait no less than two minutes.
2. Click
Logout
in the WebPAM PROe Header, then log in again.
If you cannot log in, wait 30 seconds and try again.
To reestablish your CLU connection:
After the screen goes blank, wait about two minutes, then re-establish your Telnet connection to the CLU. If
you cannot re-establish a connection, wait 30 seconds and try again.
If you have a serial connection to the RAID subsystem, the connection remains during the shut-down and
restart. No reconnect is required.
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If the firmware update fails, the controller status LED displays red. See Vess R2600fiD front left side
1.
Remove the USB flash device.
2.
Insert the USB flash device into a USB port on your PC.
3. Go to the
OPAX_xxxxxx
folder to obtain the report and log.
Possible causes for an update failure include:
• Less than 50 MB free space on the USB flash device.
• The Vess R2600 firmware image is invalid.
• A background activity is running.