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Browser does not connect to webpam proe, Rowser, Onnect – Promise Technology 2-Year Extended Warranty for VessR2000 RAID Head User Manual

Page 668: Pam pro

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641

Product Manual

Troubleshooting

b

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d

Oes

n

Ot

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Onnect

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PAM PrO

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If you successfully setup and connected to WebPAM PROe, then suddenly you can no longer connect, it might

be the result of the following three conditions:

• DHCP is enabled on your Vess’s virtual management port
• The DHCP server does not have a dedicated IP address for the Vess
• The Vess restarted and your DHCP server assigned a new IP address

You must obtain the new IP Address for the virtual management port in order to direct your browser to the

Vess and start WebPAM PROe.

To access the new IP address:

1. Start your PC’s terminal VT100 or ANSI emulation program.

2.

Press

Enter

once to launch the CLI.

3. At the Login prompt, type

administrator

and press

Enter

.

4. At the Password prompt, type

password

and press

Enter

.

5.

Type

net

and press

Enter

.

administrator@cli> net

================================================================================

CId

Port Type

IP

Mask

Gateway Link

=================================================================================

Virtual

Mgmt 192.168.10.85 255.255.255.0 192.168.10.1 Up

The new virtual management port IP address and other network settings display.

6. Enter the new IP address into your browser to log into WebPAM PROe.

For more information, see “Making a Serial Connection” on page 298, also “Setting-up the Serial Connection”

on page 66, “About IP Addresses” on page 67, and “Logging into WebPAM PROe” on page 81.