Promise Technology 2-Year Extended Warranty for VessR2000 RAID Head - Manual (Page 564)

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Product Manual Maintenance
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This feature applies only to PROMISE-supported physical drives. For a list of supported drives, go to PROMISE
support: http://www.promise.com/support/.
If you have physical drives in your RAID system that are not PROMISE-supported, follow the firmware update
procedure from the drive manufacturer.
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Download the latest firmware image file from PROMISE support:
http://www.promise.com/support/ and save it to your Host PC or TFTP server.
To update the firmware on PROMISE-supported physical drives:
1. Click the Administration tab.
2. Click the Firmware Update icon.
3. Click the PD Firmware Update tab.
4. Choose a download option:
• Local File through HTTP – Click the Browse button, locate the firmware
image file, click the file to choose it, then click the Open button.
• TFTP Server – Enter the TFTP Server host name or
IP address, port number and file name.
5. Click the Next button.
6. Click the Submit button.
The progress of the update displays.
When the update is completed a message tells you to reboot the subsystem.
7. Click the OK button.
Restart the RAID subsystem. See “Restarting a Subsystem” on the next page.
Warning
Do NOT power off the RAID subsystem during the update!
Do NOT move to any other screen until the firmware update operation is
completed!