Controller – Promise Technology 2-Year Extended Warranty for VessR2000 RAID Head User Manual
Page 673

646
Vess
R2000
Series
Product
Manual
Promise
Technologies
Reported
Event
Corrective Action
Controller
Controller is started
No action is required.
Controller is set to Active Mode
Controller is set to Standby Mode
Controller Failed Over as partner is
removed
Verify that the partner controller is properly
installed and all cables are connected.
Controller Failed Over as heart beat
stopped
Controller Firmware mismatch with that of
the partner controller
Auto Firmware synchronization upgrades
or downgrades the firmware.
Controller set to Maintenance Mode
because of hardware mismatch with
partner (controller)
Compare controller types and amount of
memory installed. Correct or update as
needed.
Controller set to Maintenance Mode
because of firmware mismatch with
partner controller
Update this controller to the same firmware
version as the partner controller.
Controller set to Maintenance Mode
because Firmware is flashing in the
partner controller
Exit out of Maintenance mode after
firmware flashing is complete.
Controller set to Maintenance Mode
because of flash image version mismatch
with partner (controller)
Update this controller to the same flash
image version as the partner controller.
Controller has been set to Maintenance
mode because there is a mismatch in the
Controller Model or Hardware version with
that of the partner controller
Replace this controller with the same
Model and Hardware version as the partner
controller.