Promise Technology 2-Year Extended Warranty for VessR2000 RAID Head - Manual (Page 659)

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Vess R2000 Series Product Manual Promise Technologies
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Disk array and logical drive problems include:
• “Disk Array Degraded / Logical Drive Critical” (below)
• “Disk Array Offline / Logical Drive Offline” on page 633
• “Repairing an Offline Disk Array or Logical Drive” on page 634
• “Rebuilding a Disk Array” on page 635
• “Incomplete Array” on page 635
Disk array problems typically result from a physical drive failure. The most common problem is a degraded disk
array. The RAID controller can rebuild a degraded disk array. See “Rebuilding a Disk Array” on page 635.
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Disk arrays are made up of physical drives. Logical drives are created on the disk array.
When one of the physical drives in a disk array fails:
• The operational status of the disk array becomes Critical.
• The operational status of the logical drives becomes Critical or Degraded.
• The operational status of the physical drive becomes Dead or Offline.
WebPAM PROe reports these conditions in the following places:
• Dashboard tab
A yellow ! icon beside the disk arrays, logical drives, and physical drives under System Status .
Major event for the logical drive under Event Information .
Warning event for the physical drive under Event Information .
• Device tab
Front View – Physical drives are shown Dead or Offline and marked with a red X icon, or Missing.
Physical Drive View – Physical drives are shown Dead or Offline and marked with a red X icon, or Missing.
• Storage tab
Disk Array and Logical Drive are marked Critical with a yellow ! icon.
RAID 6 and 60 logical drives are marked: