Promise Technology 2-Year Extended Warranty for VessR2000 RAID Head User Manual
Page 676
649
Product Manual
Reported
Event
Corrective Action
CRC
CRC error is detected while receiving CMD
information unit
If this message appears repeatedly,
contact Tech Support.
CRC error is detected during Data Out
phase
Disk Array
New disk array has been created
No action is required.
Disk array has been deleted
Disk array has been added
Disk array has been removed
Disk array settings have been changed
Disk array is transport ready
Remove physical drives in disk array and
insert them into a different subsystem. To
cancel Transport Ready Status, remove
and reinsert the drives in their original
slots.
Reported
Event
Corrective Action
Drive Interface
Drive-interface controller is found
No action is required.
Drive-interface controller is NOT found
Restart the Vess. If this message appears
repeatedly, contact Tech Support.
Drive-interface diagnostics has passed
No action is required.
Drive-interface diagnostics has failed
Restart the Vess. If this message appears
repeatedly, contact Tech Support.
Drive-interface controller has generated a
general parity error
If this message appears repeatedly, contact
Tech Support.
Drive-interface controller has generated a
data parity error
Enclosure
Enclosure
temperature is above the
threshold
Check blowers and fans.
Enclosure
temperature is above the
warning threshold
Check airflow around the Vess. Check
blowers and fans.
Enclosure
temperature is above the critical
threshold
Enclosure
temperature is within the normal
range
No action is required.
Shut down PSUs due to enclosure or
controller temperature over threshold
Shut down the Vess
Event Log
Event
logging is enabled
No action is required.
Event
logging is disabled
Event
log buffer is cleared in RAM
Event
log buffer is cleared in NVRAM
Event
log buffer is cleared in MDD