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Safety & environment description, Support & warranty description – Promise Technology 2-Year Extended Warranty for VessR2000 RAID Head User Manual

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Safety & Environment Description

EMI / RFI Statements

CE, FCC Class A, VCCI, BSMI, CB, KCC, C-Tick, UL/cUL

Environmental Standards

RoHS, GreenPC, WEEE

Temperature Range

Operational: 5° to 35°C (41° to 95°F)
Non-Operational: -40° to 60°C (-40° to 140°F)

Humidity Range

Operational: 10% to 80% (Non-Condensing)
Non-Operational: 5% to 90% (Non-Condensing)

Acoustic Noise Levels

Typical: 55 dB (except Vess R2600ti models = 60 dB)
Maximum: 75 dB

Shock

Operational: 5G, 11 ms duration
Non-Operational: 30G, 11ms duration

Vibration

Operational: 0.2G, sinewave, 0.5 oct/min, 5 to 500 Hz
Non-Operational: 1G, 5 to 500 Hz

Support & Warranty Description

Support

• 24 hour, 7 days a week, 365 days a year e-mail and phone support

(English only)

• 24 hour, 7 days a week, 365 days a year access to PROMISE

support site

• Firmware and compatibility lists

Warranty

3 year limited warranty

10

Vess R2000 Series Product Manual

Promise Technologies