Safety & environment description, Support & warranty description – Promise Technology 2-Year Extended Warranty for VessR2000 RAID Head User Manual
Page 37
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Safety & Environment Description
EMI / RFI Statements
CE, FCC Class A, VCCI, BSMI, CB, KCC, C-Tick, UL/cUL
Environmental Standards
RoHS, GreenPC, WEEE
Temperature Range
Operational: 5° to 35°C (41° to 95°F)
Non-Operational: -40° to 60°C (-40° to 140°F)
Humidity Range
Operational: 10% to 80% (Non-Condensing)
Non-Operational: 5% to 90% (Non-Condensing)
Acoustic Noise Levels
Typical: 55 dB (except Vess R2600ti models = 60 dB)
Maximum: 75 dB
Shock
Operational: 5G, 11 ms duration
Non-Operational: 30G, 11ms duration
Vibration
Operational: 0.2G, sinewave, 0.5 oct/min, 5 to 500 Hz
Non-Operational: 1G, 5 to 500 Hz
Support & Warranty Description
Support
• 24 hour, 7 days a week, 365 days a year e-mail and phone support
(English only)
• 24 hour, 7 days a week, 365 days a year access to PROMISE
support site
• Firmware and compatibility lists
Warranty
3 year limited warranty
10
Vess R2000 Series Product Manual
Promise Technologies