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Failure to run the ho program, Figure 3-45. odbc connection dialog screen – Gasboy Fleet Head Office System User Manual

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3.9. FAILURE TO RUN THE HO PROGRAM

NOTE

Instructions for Advanced Users Only.

Possible causes of failure are:

1. No HASP protection key. Verify that the HASP is connected to the USB port

2. DotNet2.0 or Windows Installer 3.5 are not installed

3. The server Web port 443 is being used by another application. Verify that no other Web

server, such as IIS, is running. Some programs such as Skype may also use this port, and
cause failure. Port 443 must be available. In cases where it is occupied by other applications,
define another port for them

4. ODBC connection to database does not work. Go to the ODBC connection window ( select

Control Panel, Administrative Tools, Data Sources), as shown below (see Figure 3-45)
Proceed as follows:

Figure 3-45. ODBC Connection Dialog Screen

1. Select the system DSN tab

2. Select HO_DATA and click ‘Configure’. The following screen appears (see Figure 3-46)

FMS and FHO User’s Manual - MDE-4821