HP Storage Essentials NAS Manager Software - Manual (Page 640)

Troubleshooting 610
• ” “Connection to the Database Server Failed” Error ” on page 613
• ” DCOM Unable to Communicate with Computer ” on page 613
• ” Duplicate Listings for Brocade Switches in Same Fabric ” on page 613
• ” Element Logs Authentication Errors During Discovery ” on page 614
• ” EMC Device Masking Database Does Not Appear in Topology (AIX Only) ” on page 614
• ” Management Server Does Not Discover Another Management Server's Database ” on
page 614
• ” Microsoft Exchange Drive Shown as a Local Drive ” on page 614
• ” Unable to Discover Microsoft Exchange Servers ” on page 614
• ” Nonexistent Oracle Instance Is Displayed ” on page 614
• ” Requirements for Discovering Oracle ” on page 614
• ” Do Not Run Overlapping Discovery Schedules ” on page 615
• ” "This storage system uses unsupported firmware. ManagementClassName: ???" Message ” on
page 615
• ” Incorrect Topology Sometimes Displayed for CNT Switches ” on page 619
• ” Unable to Find Elements on the Network ” on page 619
• ” Unable to See Path Information ” on page 620
• ” Device Locking Mechanism for Brocade Element Manager Query/Reconfiguration ” on
page 620
• ” A Discovered Sun StorEdge A5000 JBOD Does Not Display Its WWN Properly ” on page 620
• ” Unable to Monitor McDATA Switches ” on page 620
• ” Unable to Detect a Host Bus Adapter ” on page 620
• ” Navigation Tab Displays Removed Drives as Disk Drives ” on page 621
• ” Unable to Obtain Information from a CLARiiON Storage System ” on page 621
• ” Discovery Fails Too Slowly for a Nonexistent IP Address ” on page 621
• ” “CIM_ERR_FAILED” Message ” on page 622
• ” Communicating with HiCommand Device Manager Over SSL ” on page 624
• ” Unable to Discover a UNIX Host Because of DNS or Routing Issues ” on page 625
• ” Troubleshooting Hardware ” on page 627
Names are Changed After Running Discovery Data Collection/Get Details
for Cisco SMI-S Switches
Cisco switches on the fabric are displayed without their names—each Cisco SMI-S switch name on
the fabric is replaced with a generic name such as: Switch_1401 after running Discovery Data
Collection/Get Details.
To view the correct names for the Cisco SMI-S switches after running Discovery Data Collection/Get
Details, manually enter the correct name for the Cisco SMI-S switches.
Configuring E-mail Notification for Discovery Data Collection/Get Details