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Sample error messages – Luminex 100 IS Version 2.2 User Manual

Page 197

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MAP Technology

Troubleshooting

PN 89-00002-00-069 Rev. A

8 - 7

If you power the off, you must calibrate and verify the system
when the system properly connects.

Locked Out

Close all software applications other than the Luminex 100 IS
2.2 software.

Refill Sheath

A warning displays in red under the temperature and pressure gauges
on the Run Batch tab.

Refill the sheath container and select Resume.

Running: Sheath

Empty

Replace or fill the sheath fluid container with sheath fluid. From
the Maintenance tab, click Prime 2 times.

Sample Error Messages

The following error messages are displayed:

On the Diagnostics tab in the Message Log

In Reports

On the Errors tab in a batch analysis.

Insufficient Bead

Count

Do not select Cancel during sample acquisition. This causes an
error message to occur.

Verify that you select the correct template.

If applicable, verify that all of the tests (beads) were added to the
samples.

Verify that the samples were properly mixed before they were
dispensed into the wells.

Verify that you loaded the sample to the correct well on the
plate.

Verify that the correct sample volume is added to the well.

Verify that the samples were completely resuspended prior to
running on the analyzer.

Remove and sonicate or flush the Luminex XYP instrument
Sample Probe to remove possible clogs.

Verify that the Luminex XYP instrument Sample Probe is
correctly aligned.

Complete the following analyzer functions from the Maintenance
Tab: Backflush, Drain, Alcohol Flush and Water Wash.

Run the system xMAP control microspheres.

Note:

Do not install

unapproved software
applications on the Luminex
100 IS 2.2 system.