Luminex 100 IS Version 2.2 - Manual (Page 195)

x MAP Technology Troubleshooting
PN 89-00002-00-069 Rev. A 8 - 5
• Channel backgrounds test
• Syringe pump test
Call Luminex Customer Support if the functions fail again:
Pressurization test—if the pressurization test fails, ensure that the
sheath fluid container lines are attached to the appropriate connectors
on the Luminex 100 analyzer. Check for air or sheath fluid leaks at
all connections. Repeat the self diagnostics test.
Actuator test—if the actuator test fails, ensure that the Luminex
XYP instrument Sample Probe is aligned properly and that the
Sample Probe is not rubbing against the sample alignment guide as it
moves down. Repeat the self-diagnostics test. If the test fails a
second time, remove the sample probe. Repeat the self-diagnostics
test and contact Customer Support.
Debubbler valve test or Backflush valve test—if the debubbler
valve test or the backflush valve test fails, check the sheath pressure
readings on the system. Power off the analyzer and the PC and then
restart the system. Repeat the self-diagnostics test.
System Error Messages
System error messages are displayed in three places:
• The Message Log on the Diagnostics Tab.
• The message log located in the Windows message log folder.
• The Errors Tab.
Unknown
Diagnostic Error
• Record the error code number and message.
• Contact Luminex Customer Support.
APD Temperature
Range Exceeded
Select the Diagnostics Tab to perform these tasks:
• Display the System Monitor and record the DD temp, CL1 temp
and CL2 temp values.
• Contact Luminex Customer Support.
Luminex XYP
instrument Heater
Stability Range
Exceeded
• The heater block temperature is not hitting the target value. Do
not eject or retract the plate while running the assay kit.
• The door to the Luminex XYP instrument must remain closed.
Verify the Luminex XYP instrument temperature readings for
samples following this error message by opening the Message
Log located in C:\Program Files\Luminex\Luminex 100 IS\Mes-
sageLog.