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Troubleshooting the java plug-in, Java applet has data from a different version, Of management server software – HP Storage Essentials NAS Manager Software User Manual

Page 723: Outofmemoryexception messages, Improving reload performance in system manager, Troubleshooting provisioning

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Storage Essentials 5.1 User Guide 691

CIM Extension will stop attempting to make a connection. When this occurs on the side of

the management server, the management server will attempt to re-connect (and it will keep

re-attempting until the host becomes available). The default value is 1,000 ms. You are

modifying it to wait 200,000 ms or 3.33 minutes.

3.

Click Save.

4.

Restart the service for the management server for your changes to take effect.
While AppStorManager is restarting, users are not able to access the management server. The

AppStorManager service must be running for the management server to monitor elements.

Troubleshooting the Java Plug-in

This section describes the following:

Java Applet Has Data from a Different Version of Management Server Software

” on page 690

OutOfMemoryException Messages

” on page 691

Improving Reload Performance in System Manager

” on page 691

Java Applet Has Data from a Different Version

of Management Server Software

If you attempt to monitor a host with old JAR (Java Archive) files, you might be unable to monitor the

host and you might see the following error message:

The Java applet has data from a different version of the management server.
Please close and re-start your browser.

The reason for this error message is that the client still has JARs from the previous build in its Java

Plug-in cache. To remove the old JARs, clear the cache for the Java plug-in.

OutOfMemoryException Messages

In some rare cases it may be necessary to increase the amount of memory for the Java plug-in on

the client computer. This should only be done if you are seeing OutOfMemoryException

messages in the Java console on the client side.

Improving Reload Performance in System Manager

If your Java plug-in control panel cache setting is set at 50 MB, it is recommended you increase this

setting to 150 MB or more. Increasing this setting improves the reloading performance of System

Manager.

Troubleshooting Provisioning

This section describes the following:

Cannot Access a Resource Owned by Another Controller

” on page 691

Error -56

” on page 691

“Can't delete this zone” Message

” on page 691

Changes in EFC Manager Requiring Discovery Data Collection/Get Details

” on page 691