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Errors in the logs – HP Storage Essentials NAS Manager Software User Manual

Page 695

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Storage Essentials 5.1 User Guide 663

Unix systems
To verify the Oracle service has started, enter the following at the command prompt:

# ps -ef | grep ora

Output resembling the following is displayed if the service has started:

/opt/oracle/product/9.2.0.1.0/bin/tnslsnr LISTENER -inherit

./appstormservice /opt/productname/ManagerData/conf/solaris-wrapper.

oracle

356

1 0

Jul 30 ?

0:01 ora_pmon_APPIQ

oracle

358

1 0

Jul 30 ?

0:26 ora_dbw0_APPIQ

oracle

360

1 0

Jul 30 ?

1:13 ora_lgwr_APPIQ

oracle

362

1 0

Jul 30 ?

0:39 ora_ckpt_APPIQ

oracle

364

1 0

Jul 30 ?

0:10 ora_smon_APPIQ

oracle

366

1 0

Jul 30 ?

0:00 ora_reco_APPIQ

oracle

368

1 0

Jul 30 ?

If you find your service for the Oracle has not started, you can start the service by entering the

following at the command prompt:

# /etc/rc3.d/S98dbora start

If you need to stop the service for Oracle, enter the following at the command prompt:

# /etc/rc3.d/S98dbora stop

IMPORTANT:

If you are starting the services manually, start the Oracle service before the service

for the management server.

Errors in the Logs

If you access the logs, you are shown messages resembling the following. The complete text has

been shorten as a result of space constraints:

Aug 04 2004 11:59:07] INFO
[com.appiq.service.policyManager.policyService.PolicyService] Creating

[Aug 04 2004 11:59:07] INFO
[com.appiq.service.policyManager.policyService.PolicyService] Created

[Aug 04 2004 11:59:07] INFO
[com.appiq.service.policyManager.policyService.PolicyService] Starting

[Aug 04 2004 11:59:07] INFO
[com.appiq.service.policyManager.policyService.PolicyService] Starting
Policy Factory

[Aug 04 2004 11:59:11] ERROR [com.appiq.security.DatabaseSecurityManager]
DatabaseSecurityManager Error:

org.jboss.util.NestedSQLException: Could not create connection; - nested
throwable: (java.sql.SQLException: ORA-01033: ORACLE initialization or
shutdown in progress

); - nested throwable: (org.jboss.resource.ResourceException: Could not
create connection; - nested throwable: (java.sql.SQLException: ORA-01033:
ORACLE initialization or shutdown in progress

))