HP Storage Essentials NAS Manager Software - Manual (Page 704)

Troubleshooting 672
NOTE: If you see an error message when you enter this command, a previous certificate
may not have been created. You can ignore the error message.
4. To create a new certificate containing the DNS name of the management server, enter the
following at the command prompt:
perl generateAppIQKeyStore.pl
5. If the program is unable to detect a DNS name, enter the following at the command prompt:
perl generateAppIQKeyStore.pl create mycomputername
where mycomputername is the DNS name of the computer
6. To copy the new certificate to the management server, enter the following at the command
prompt:
perl generateAppIQKeyStore.pl copy
The new certificate is copied to the correct location.
Troubleshooting After Upgrading
This section provides information on troubleshooting after upgrading. It includes the following
topics:
”
SMI-S Switches Must Be Removed and Rediscovered After Upgrading ” on page 672
SMI-S Switches Must Be Removed
and Rediscovered After Upgrading
You must remove and rediscover Cisco, QLogic, or CNT switches supported through SMI-S after you
upgrade the management server. These additional steps vary according to whether you do
discovery from HP SIM or HP SE.
IMPORTANT: Refer to the support matrix for information on which models and firmware revisions
are supported through SMI-S.
HP SIM
1. To remove elements from the HP SIM database:
a. Click Systems in the left pane.
b. Select the elements you want to delete.
c. Click Delete.
2. Rediscover the Cisco, QLogic, or CNT switches in HP SIM. See ” Step 1 - Discover Switches ” on
page 34.
3. Perform Discovery Data Collection. See ” Step 4 - Discovery Data Collection or Get Details ” on
page 98.
HP SE