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HP Storage Essentials NAS Manager Software User Manual

Page 255

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Storage Essentials 5.1 User Guide 223

Keep in mind the following when setting up global reporting:

Multiple Global Reporter Servers

- Global reporting can be set up at multiple sites. Your

associates in London and Tokyo can also set up global reporting at their site so they obtain data

gathered by management server in New York City.

Multiple Sites

- If you do have multiple Global Reporter servers, each Global Reporter server

must contact each site that has the data the Global Reporter server wants to include in global

reports. For example, assume you set up a Global Reporter server in Tokyo that collects data

from a site in London. You also have another Global Reporter server in New York City. The

Global Reporter server in New York City must contact the Global Reporter server in Tokyo and

the site in London to obtain data from Tokyo and London. If the Global Reporter server in New

York City contacts just the Global Reporter server in Tokyo, it does not obtain data from the site

in London.

Data Gathering

- The Global Reporter server gathers data from sites as scheduled or when the

Refresh Now

button on the Global Reporter tab is clicked. The management server pulls data

from a site's local materialized views, which are snapshots of relevant data from the site's local

database. During a refresh, the Global Reporter server contacts each site and attempts to pull

data from its materialized views. If a site's local view is refreshing, the Global Reporter server

skips pulling the data from that view and proceeds pulling data from the remaining views. The

Global Reporter server then attempts to pull data from the skipped views.

Firewalls

- If a site is behind a firewall, the port for the Oracle TNS listener must be open. For

example, if the site uses port 1521 for its TNS listener, this port must be open on the firewall.

Contact Status

- The Contact Status column on the Global Reporter tab only verifies if the

management server was able to contact the site. It does not specify if the refresh was successful.

For example, if the Global Reporter server is able to contact the site, but the refresh fails. The

Contact Status column still reports “SUCCESS” because the site was able to be contacted. If you

have trouble contacting the site, try pinging it to verify the network connection is working. If ping

works, verify the management server on the site is running.

Unable to Contact Site

- If the management server is unable to contact one of the sites in the

Global Reporting list, the refresh process will not start. You can verify if a site can still be

contacted by clicking the Test button for the site. You may want to try pinging the machine and

4

Database for the Management Server in New York City. It contains the local

materialized views for New York City, in addition to the global views containing

local data from Tokyo, London, and New York.

5

Management server for the SAN in London

6

Database containing the local materialized views for the Management Server in

London.

Table 25

Description of “An Example of Global Reporting” (continued)

Item

Description