Troubleshooting – WattMaster WM-WCC3-TGD-01B User Manual
Page 797

Operator Interface
VAV/Zone Controller Technical Guide
29
Other Checks
Space Temperature Sensor
If the Space Temperature Sensor is not reading a valid temperature, fi rst 
make sure that the connector is fi rmly plugged into the female connector 
on the board and that the Space Temperature Sensor is wired correctly. 
If the problem persists, try swapping the sensor with a known good 
Space Temperature Sensor. If that sensor works when connected to the 
VAV/Zone Controller board, you can assume you have a defective or 
damaged sensor. 
Supply Air Temperature Sensor
If you suspect the Supply Air Temperature Sensor is not reading cor-
rectly, make sure the wiring terminal connections are tight and that any 
wiring splices are properly connected. You can check the operation of the 
Supply Air Temperature Sensor by measuring the resistance or voltage 
using a digital multimeter. Set the meter to DC Volts. Place the positive 
probe on the AIN terminal and the negative probe on the GND terminal. 
Read the DC Volts and fi nd that voltage in Table 6 on page 32. Read the 
temperature corresponding with that voltage and determine if this is close 
to the actual temperature the sensor is exposed to. If the temperature from 
the chart is different by more than a few degrees, you probably have a 
defective or damaged sensor. You can also check the sensor resistance 
to determine correct operation. To read the resistance, set the meter to 
Ohms. Unplug the sensor connector from the board and measure the 
resistance across the disconnected wires. This resistance should match 
the corresponding temperature from Table 6 on page 32.
Airfl ow Sensor
If the Airfl ow Sensor seems to be reading incorrectly, fi rst check the 
Airfl ow Sensor’s modular cable connector and be sure it is fi rmly con-
nected to its mating connector on the VAV/Zone Controller board. 
Check the Airfl ow Sensor tubing connections at the airfl ow pickup 
tubes. The high pressure port of the sensor needs to be connected to the 
upstream pickup tube. The low pressure port of the sensor needs to be 
connected to the downstream pickup tube. 
The “Box Size Constant for Airfl ow @ 1” WG” setting under the con-
fi guration settings for the VAV/Zone Controller must be set to a number 
other than 0. This number is normally referred to as the “K” factor and 
is supplied by the terminal unit manufacturer. It represents the airfl ow 
through the box inlet at 1” W.G. constant static pressure. This factor 
must be entered in the confi guration screen or the airfl ow through the 
box will be incorrect. If this is set to zero the VAV/Zone controller will 
be in Pressure Dependent mode. 
If none of the previous procedures solves the problem, remove power 
from the VAV/Zone Controller. Shut down the HVAC unit supplying the 
duct that the VAV/Zone damper is located on. Be sure that no airfl ow is 
present in the duct. Reapply power to the board and wait for the VAV/
Zone Controller to run through its calibration sequence. Restart the 
HVAC unit and check the VAV/Zone Controller CFM readings. If the 
CFM reading still seems to be in error, you probably have a defective 
Airfl ow Sensor and will need to replace it.
Actuator
Check the Modular cable between the controller and the actuator. Be sure 
both ends of the cable are fi rmly connected to the mating connectors on 
the actuator and the VAV/Zone Controller board. Be sure the damper 
moves freely and is not bound. Do this by pressing the actuator clutch 
button and rotating the damper shaft in both directions to verify smooth 
operation. If binding is present, fi x the problem as required. Remove 
power from the VAV/Zone Controller. Reapply power and observe the 
damper rotation. If the actuator does not drive the damper in both direc-
tions, the actuator is probably defective or damaged. Another test that can 
be performed is to swap cables with another known operating actuator 
to determine if the cable could be bad. If the problem goes away, you 
have a defective cable that must be replaced. You can also try swapping a 
functioning actuator with the suspected defective actuator. If this solves 
the problem, then the defective actuator will need to be replaced. 
Expansion Board
If the Expansion Board does not seem to operate correctly, fi rst make 
sure the modular cable between the Expansion Board and the VAV/Zone 
Controller is fi rmly connected at both ends. Be sure that the Expansion 
Board has been confi gured correctly. The Expansion Board must be 
confi gured before it will operate. You must confi gure it for the number 
of heat stages, and if this is a fan terminal, whether it is a Series or Par-
allel Flow fan terminal. On a single duct non-fan terminal unit, when a 
call for heat is initiated, the LED labeled RLY2 should light up. If the 
Expansion Board is confi gured as a fan terminal, on a call for the fan, 
the LED labeled RLY1 should light up. If the LEDs do not light up, the 
Expansion Board is probably defective and must be replaced.
Troubleshooting
