Trouble with application software – Toshiba Magnia 3030 User Manual

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Troubleshooting

Trouble with Application Software

191

Trouble with Application Software

If any trouble occurs in the application software, check the following:

Are the hardware requirements of the server appropriate for the soft-
ware?

Refer to the software operating manual

Is the software a certified copy? Illegally copied software may not oper-
ate.

Refer to the software operating manual

Was the software loaded from the floppy disk or the CD-ROM? If so,
does the software operate properly with other systems?

If the software has been loaded from the magnetic disk unit, check that
the software is installed properly. Was the entire necessary procedure
executed and were all necessary files installed?

Is the correct device controller installed?

Is the software set up correctly?

Is the software used correctly?

If the trouble cannot be solved, contact the customer service section of the soft-
ware manufacturer.