HP StoreEver ESL G3 Tape Libraries - Manual (Page 8)

8 Troubleshooting your Library ............................................................ 211
Is the access door closed? ....................................................................................................... 211
Is a cartridge or drive having problems? .................................................................................... 211
How Does the Library Report Issues? ......................................................................................... 211
Understanding Indicators on System Status Buttons ................................................................ 213
Understanding E-mail Notifications ..................................................................................... 213
Working with Events ............................................................................................................... 214
Event Guidelines .............................................................................................................. 214
Displaying Event Lists ........................................................................................................ 216
Using System Status Buttons to Display Event Lists ........................................................... 216
Using the Events Command or the Events Button to Display Event Lists ...................................... 218
Viewing Event Details .............................................................................................................. 219
Viewing History Event Details ............................................................................................. 222
Viewing Event Details Reports ............................................................................................ 223
Viewing Repair Pages ....................................................................................................... 225
Viewing Tape Alerts .......................................................................................................... 226
Creating a Tape Alert History Report .................................................................................. 226
Emailing, Saving, and Printing Event Information .................................................................. 227
Running Verification Tests to Determine Issue Resolution ......................................................... 228
Closing Events ................................................................................................................. 229
Closing Individual Events ............................................................................................ 230
Closing Multiple Events ............................................................................................... 230
Generating the Events Report ............................................................................................. 230
Specifying Events Report Criteria .................................................................................. 230
Printing or Exporting a Report to PDF ........................................................................... 232
Exporting a Report to an E-mail or a Text File ................................................................ 233
Saving a Report Template ........................................................................................... 233
Interpreting LEDs ..................................................................................................................... 233
Interpreting Blade Status LEDs ............................................................................................ 234
Actions Based on LED States ....................................................................................... 236
Interpreting Drive Status LEDs ............................................................................................. 236
Interpreting Fibre Port Link LED ........................................................................................... 237
Drive Sled Fibre Channel Link LED ................................................................................ 238
Interpreting MCB Port LEDs ................................................................................................ 238
MCB Ethernet Port LEDs .............................................................................................. 238
MCB Fibre Channel Port LEDs ...................................................................................... 239
Interpreting LBX Terminator LEDs ......................................................................................... 240
Interpreting Power Supply LEDs .......................................................................................... 241
Accessing Online Help ........................................................................................................... 243
9 Support and other resources ............................................................ 245
Contacting HP ........................................................................................................................ 245
HP websites ........................................................................................................................... 245
Typographic conventions ......................................................................................................... 245
Rack stability .......................................................................................................................... 246
HP product documentation survey ............................................................................................. 247
A ESKM Management Solutions .......................................................... 249
Enabling the ESKM License Key ................................................................................................ 249
Configuring Encryption Key Management .................................................................................. 249
Using Select Key Management Type ................................................................................... 250
Using Update Key Manager Configuration .......................................................................... 252
Using Update Key Manager Certificate ............................................................................... 252
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