Severity levels assigned to issues – HP StoreEver ESL G3 Tape Libraries User Manual
Page 61

describes the severity levels for which the library can send notifications if e-mail addresses
are set up appropriately to receive them.
Table 6 Severity Levels Assigned to Issues
Description
Severity Level
Indicates that a failure has occurred or a different serious
condition exists within a library subsystem that requires imme-
diate corrective action. In most cases, a hardware component
is no longer functioning at an acceptable level or has failed.
Typical library operations are either impossible or highly un-
reliable.
Examples of failure situations include a FRU that is not
functioning, a temperature threshold that has been reached
that causes unreliable operations, or a partition that the library
has automatically taken offline.
1 (Failed)
Indicates that a degraded condition exists within a library
subsystem that impacts system performance or redundancy.
Typical library operations can continue without immediate
corrective action, but an administrator should investigate the
condition and correct the problem soon.
An example of a degraded situation is a redundant power
supply that has failed, or a connectivity problem that has
caused host port failover to occur.
2 (Degraded)
Indicates that a condition exists within a library subsystem that
has little effect on system operations. Typical library operations
can continue without immediate corrective action, but you
should investigate the condition and correct the problem when
possible. Warnings also can provide helpful information, such
as indicating that a door is open.
Examples of warning situations include a FRU that is
functioning less reliably, or a temperature threshold that has
been reached that does not affect reliable operations.
3 (Warning)
The body text in the e-mail notification provides details about the issue and library conditions at the
time of the event. The e-mail notification also includes an attachment, referred to as a repair page,
that provide a problem description and corrective actions you or a customer service engineer (CSE)
can perform. For more information about e-mail notifications, see
Understanding E-mail Notifications
To set up e-mail recipients for notifications, perform the following steps:
1.
Log on as an administrator.
2.
Make sure that you are viewing the physical library. From the View menu or in the Managed
Views region of the LMC, click the name of the physical library.
3.
Click Setup > Notifications > System Setup.
The System Setup Notifications dialog box appears with the Contact Information tab displayed.
HP Enterprise Systems Library (ESL) G3 Tape Library
61