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Enable remote diagnostics – NETGEAR MS510TXPP 8 Port Gigabit PoE Managed Switch User Manual

Page 332

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Smart Managed Pro Switches MS510TX and MS510TXPP

Maintain the Switch and Perform

Troubleshooting

User Manual

332

The System Information page displays.

5.

Select

Maintenance > Troubleshooting > Tech Support Info

.

The Tech Support Info page displays.

6.

Click the

Generate Request

button.

Technical support information is exported from the switch and displayed in the text
window on the page. You can then select, copy, and paste the information into a text file
on your computer.

Enable Remote Diagnostics

Use the Remote Diagnostics page to enable or disable the option to access the switch
remotely to perform diagnostics services, for example, through a Telnet connection.

To enable remote diagnostics:

1.

Connect your computer to the same network as the switch.

You can use a WiFi or wired connection to connect your computer to the network, or
connect directly to a switch that is off-network using an Ethernet cable.

2.

Launch a web browser.

3.

In the address field of your web browser, enter the IP address of the switch.

If you do not know the IP address of the switch, see

Access the Switch on page

14

.

The login window opens.

4.

Enter the switch’s password in the

Password

field.

The default password is

password

.

The System Information page displays.

5.

Select

Maintenance > Troubleshooting > Remote Diagnostics

.

The Remote Diagnostics page displays.

6.

Select the

Enable

radio button.

7.

Click the

Apply

button.

Your settings are saved.