Triton Isis - Manual (Page 309)

June 2004 Isis® Sonar User's Manual, Volume 1 295
Warranty repair of complex boards and drives may require as long as two
weeks. Triton Elics cannot provide cross-shipment of replacement boards or
drives without the latter being purchased. Therefore, spare parts are
essential to guarantee minimum downtime.
12.6.2 Extended Maintenance Agreement
An Extended Maintenance Agreement (EMA) on the total Isis system can be
purchased from Triton Elics in increments of one year. However, EMAs
must be continuous from 90 days after the date of purchase. The Isis EMA
is not transferable without the written consent of Triton Elics.
Spare Parts Kits are recommended and are available from Triton Elics.
While long-lead parts may be stocked at Triton Elics, availability on short
notice is not guaranteed.
Chapter 12: Maintenance and Troubleshooting