4 checking for dongles and licenses – Triton Isis User Manual

Page 27

June 2004 Isis® Sonar User's Manual, Volume1

The files must be unique on the system (that is, there must be only
one instance throughout your entire computer). The installer copies
the latest version to a folder {Windows Folder}\TEIdlls during the
installation process. If any files with the above names are found that
are not in {Windows Folder}\TEIdlls, then you should delete (or
rename) them.

Problem

: You receive an error message during installation of TEI software.

For example, you may see this message:

Error – Unable to write to temporary location

Solution

: You may see that message if you are running certain anti-virus

software, such as Norton (or other brands too). Check to see that
you have disabled your anti-virus software. The solution is to
temporarily turn off Norton Auto-Protect:

1. Right-click the Norton icon (or other anti-virus icon) on the Windows

taskbar.

2. Select Disable Auto-Protect when prompted.
3. Resume installing your TEI software.
4. When the installation completes, re-boot your PC.
5. When the system restarts, Norton Auto-Protect will be re-enabled by

default.

2.4 Checking for Dongles and Licenses

If a dongle is not detected, the software looks for a software license. The system
first checks locally, then remotely, to find a license.

If a local, fixed license file is not found, the software checks the computer registry
to see if a license path exists for a floating license. If not, the software asks the
user to navigate to a license file stored on the network. The floating license can
be configured for one to many concurrent users. If a floating license file is used,
the system uses one license each time Isis runs; if a fixed license file is used,
many instances of Isis can run simultaneously, and there is no limit on the
number of allowed instances (same as with a dongle). Figure 2-3 shows the
initial dialog you get if you don’t have a working dongle installed on your
computer. If you don’t have a dongle, you must have a fixed or floating license. If
you have neither a dongle nor a license, Isis will run in demo mode only.

Chapter 2: Getting Started with Isis Software