Avery Dennison 9840 Technical Reference Manual - Manual (Page 193)

Technical Support 11-1
T E C H N I C A L S U P P O R T
Monarch Marking Systems technical support representatives are
available from 8 a.m. to 6 p.m. (Eastern Standard Time), Monday through
Friday, excluding holidays.
Call Toll Free:
1-800-543-6650 (In the U.S.A.)
1-800-263-4650 (In Canada)
B e f o r e Y o u C a l l
If you have not completed and returned your product registration card,
please do so now. This information helps Monarch provide timely and
accurate warranty support and advise you of new product information as it
becomes available.
Having the following information available when you call Technical Support
will help us answer your questions more quickly and accurately.
♦ Part Number
♦ Serial Number
♦ Monarch configuration sheet
♦ Type of network cable connected to the device
♦ Printer(s) make and model number
♦ Computer and network adapter card make and model numbers
♦ Network operating system and version number (Example: HP-UX 9.01 or
Windows NT Server 3.51)
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