Metrohm 840 PC Control 5.0 / Touch Control - Manual (Page 45)

3 Operation
PC Control / Touch Control
33
Attention!
If a user has forgotten his password, a new user name has to be
defined. The same user name can only be used again after a new
installation and the recreating of the user list. Proceed therefore as
follows:
PC Control:
Carry out a backup (see Section 3.11.6).
If you have defined the PC Control installation directory as location
for the backup (under File/Preferences/Paths), copy the folder
"Backup" to another position.
Uninstall the PC Control software. In order to uninstall the software
completely, all the folders in the installation directory must be
deleted.
Install the PC Control software again.
Move the folder "Backup" to its original position if necessary.
Load the data from the backup into your system by using the
function Restore (see Section 3.11.6). Deactivate the options User
list and System settings/User administration.
Create the user list again and define the login options.
Touch Control:
Carry out a backup (see Section 3.11.6).
Switch off the Touch Control and carry out a RAM initialization (see
Section 5.3.2).
Load the data from the backup into your system by using the
function Restore (see Section 3.11.6). Deactivate the options User
list and System settings/User administration.
Switch off the Touch Control and switch it on again after a few
seconds.
Create the user list again and define the login options.