FUJITSU SPARC ENTERPRISE M8000 - Manual (Page 60)

2-22 SPARC Enterprise M8000/M9000 Servers Service Manual • August 2009
FIGURE 2-14 Diagnostic Method Flow Chart
OS panic occurred or there’s an
error on performance
Start
e-mail sent or not by
XSCF mail function?
Check OS console and XSCF
console for error information displayed
Is there error message
on XSCF console?
Check /var/adm/messages
on Solaris OS
FMA message?
Message ID
available?
Execute fmadm to display fault
information
Enter Message ID in
http://sun.com/msg/ to
refer to fault information
Execute showlogs or fmadm
on XSCF to display the fault
information
Write down the displayed fault
information
End
YES NO
YES
NO
NO
NO
NO Trouble
resolved?
YES
YES
YES
Use fmadm ?
NO
Collect information about your
server
Contact service engineer
YES