I have forgotten the controller's password – ETC Unison Mosaic Designer v1.11.0 User Manual

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Unison Mosaic Designer User Manual

Use the Select Controller pull-down to view the Controller of interest, the verbosity (detail) of the log can be
changed using

Controller configuration

I get a "Magic number does not match" error when opening a project file?

You are trying open a project file that was created and saved with a later major version of Designer, for example
using Designer v1.1.x to open a file created with v1.2.x. While we endeavour to maintain backward compatibility
with files saved with earlier versions, progress requires that we sometimes make architectural changes going for-
wards. Reinstall the later version.

I get loads of warnings about custom fixtures when opening a project file?

You are trying to open a project that contains custom fixtures with the same identification number as custom fix-
tures already on your PC. Either delete the custom fixtures on your PC or give them different identification num-
bers. This has been fixed in v1.2.3 so please contact

support

if you still see these warnings.

I have forgotten the Controller's password?

You will need to go on site and gain access to the Controller then contact

support

for further instructions.

I have checked the

FAQ

and troubleshooting but I'm still stuck?

Contact

support

, please be prepared to send in your project file.