ETC Unison Mosaic Designer v1.11.0 - Manual (Page 15)

Contents
Are project files compatible across versions and platforms? 183
Can I have multiple versions of Designer on my computer? 183
What documentation is available? 183
How many timelines can I program? How many fixtures, etc? 183
How can I tell what DMX levels are being generated? 184
Where's Undo? 184
Backing up? 184
What are the Unison Mosaic Designer file extensions? 184
Can the project file be retrieved from the Controller(s)? 184
How best to archive a project? 184
How do I programme RS232, RS485 or Ethernet triggers? 185
Fixtures 185
What happens if I need a fixture that isn't in the library? 185
I have a fixture with lots of DMX modes, which mode should I use? 185
Hardware 186
Which revision of MSC 1 & 2 hardware do I have? 186
What show control interfaces does the MSC 1, 2 & 4 support? 186
Is Unison Mosaic RDM compatible? 186
Will I need more memory on the Controller? 186
Are there any diagnostic tools? 187
When should I use reset? 187
Should I keep Controllers in the field up-to-date with the latest firmware? 187
What warranty does ETC offer? 187
What user serviceable parts are there in a Controller or Remote Device? 187
Standards compliance? 187
Network 187
What are the differences between connecting to a PC via USB and Ethernet? 187
How do the Unison Mosaic products cope with sharing a network with other, non-lighting
devices?
188
What about remote focus units, portable control stations, IR, etc? 188
Is there a way to call up channels for focus? 188
Troubleshooting 189
What are the Controller's LEDs telling me? 189
MSC and AVC Status LEDs 189
TPC Status LEDs 189
Error codes 189
Why can't I see the Controller in the Designer network window? 189
USB problems 189
Ethernet problems (network) 190
Ethernet problems (one-to-one) 190
Incorrect Ethernet cable (CAT5/5E/6) pairing 190
I can see the Controller in the network window but it is shown in grey? 190
I can see the Controller in the network window but it is shown in red? 190
Simulation looks fine but when I upload to the MSC nothing happens? 191
Trigger conditions do not work in simulation, why? 191
Output Live does nothing? 191
Why do I see a delay between the simulation and the MSC in Output Live? 191
The Controller's playback performance is deteriorating over time, why? 191
Uploading was working ok but now always fails? 191
When I try to Upload I see a list of issues instead? 191
Is there a way of seeing what the Controller is doing? 191
I get a "Magic number does not match" error when opening a project file? 192
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