Issues, Troubleshooting – ETC Unison Mosaic Designer v1.11.0 User Manual
Page 178
Unison Mosaic Designer User Manual
Issues
When you
, Designer will check things like triggers and hardware configuration to make sure that there are
no inconsistencies. If any issues are found, the Issues tab will be opened automatically and a description of each
issue will be listed so that you can take corrective action (or you can ignore and proceed if you like):
Issue - '?' will provide the specific details:
Solution:
Controller '?' isn't associated with a physical controller
Associate the Controller, see
Controller '?' is associated with serial number '?', which
isn't found on the network
Connect the Controller, see
Controller '?' has an IP address clash
Check the Controller's IP settings don't clash with
any other devices on the network, see
Controller '?' is found on the network but has the wrong
firmware
Update the Controller's firmware, see
Controller '?' is on the wrong network
Change the Controller's IP settings, see
Controller '?' uses the same network for management and
protocol ports
MSC X network interfaces must be connected to the
same physical network if they are both on the same
IP network. This issue serves as a reminder.
The time server cannot support all of the RIO Ds in the pro-
ject
There are more RIO Ds in the project than the Con-
troller set as the time server can support, see
.
Controller '?' new location information will make internal
clock differ from local time
The PC running Designer and the Controller are in dif-
ferent time zones, see
Controller '?' internal clock differs from local time by
greater than 5 minutes
Synchronize the Controller's realtime clock to the
PC, see
Controller '?' has Reset to Defaults DIP switch set
Clear the DIP switch setting (for factory testing use
only)
Controller '?' has disable hardware watchdog DIP switch
set
Clear the DIP switch setting (for factory testing use
only)
Controller '?' has serial debug DIP switch set
Clear the DIP switch setting (for factory testing use
only)
Controller '?' has configuration for a '?' module that is not
attached to physical controller '?'
Attach the
Controller '?' doesn't have configuration for a '?' module
that is attached to physical controller '?'
Module attached to the wrong Controller, move it or
reconfigure
Controller '?' has no DMX fixtures patched to it
Patch the fixtures (or ignore if working with DALI
only)
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