Clear-Com HX System Frames - Manual (Page 180)

Concert user diagnostics
The diagnostic display for Concert users indicates user activity.
• Software Version - the version of the Concert client in use. This field can only be
displayed if the Concert user is logged in to the Concert server.
• Online seconds - length of time in seconds that the user has been online to the
Concert server.
• Tx Pkts - number of ethernet packets transmitted to the user Concert client.
• Tx Octets - number of 8-bit bytes transmitted.
• Rx Pkts - number of ethernet packets received from the user Concert client.
• Rx Pkts Lost - number of ethernet packets from the user client lost.
• Rx Pkts Recovered - number of lost receive packets recovered.
• Rx Pkts Out Of Order - number of ethernet packets received from the user client
in the wrong order.
The packet count diagnostics are to help diagnose network problems experienced by
Concert clients such as excessive packet loss leading to lower audio quality.
6.7.2 Assigning a concert user to an IVC-32 port
1) To associate a Concert user with an IVC-32 port, drag and drop a Concert user
entry onto a port on an IVC-32 card. If the port is already in use the current entry
is removed and replace by the Concert user. Concert clients can also be moved
between ports on an IVC-32 card by dragging and dropping.
The IVC32 port's talk label, listen label and description fields are updated with the
information received from the EMS (Concert) server.
The connection ID is set as follows:
• If the Concert User already has a connection ID this is assigned to that port,
otherwise a new unique connection ID is created and used by both concert
user and port. One special case is when the eclipse ID is already in use, a new
unique ID is created for both concert user and port.
• By default a connection password is NOT set. A password is only used if the
port has a password explicitly set on it in Matrix Hardware for added security.
The password can be set in IP Panel Settings under Advanced Settings.
• These changes are sent to the EMS server in real time during the drag and
drop operation so no separate action is required to update the Concert server.
180 Eclipse EHX Software User Guide