Technical support services, Software/firmware upgrades – Rockwell Automation 2711-ND3 PanelBuilder v2.60 Software User Manual User Manual
Page 16

Preface
P–4
Publication 2711-6.0
If you have any questions about PanelBuilder, please consult the
manuals or the online help first. If you can’t find the answer, contact
Rockwell Automation International Support:
Rockwell International
Technical Support
6680 Beta Drive
Mayfield Village, Ohio 44143
Or call 1–440–646–7800 or fax 1–440–646–7801 for technical
support between 8
AM
and 5
PM
(
EST
), Monday to Friday.
Please have the serial number of your software ready when you call.
You can find this number in three places:
•
on the registration card you received with the software
•
on the screen that appears when you start the PanelBuilder
•
in the main Help menu, when you choose About
Documents answering frequently asked questions are available from
the Allen-Bradley:
•
AutoFax service at 1–440-646-5436
This service provides an index of available documents and will
automatically fax a document 24 hours a day, 7 days a week.
•
website www.ab.com on the Technical Support/FAQ menu
As new features and enhancements become available, you may want
to upgrade your PanelBuilder software and PanelView firmware.
To automatically receive free software upgrades, complete and send
in your software registration card to Rockwell Software. You can
also receive software upgrades by contacting:
•
local Allen-Bradley sales office
•
Rockwell Software at 1–440-646-7700 or fax 1–440–646–7701
•
access the website www.software.rockwell.com. Under Support,
select Software Updates and search for PanelBuilder or
2711ND3.
To receive firmware upgrades:
•
contact Rockwell Software at 1–440-646-7700
•
access the Allen-Bradley website www.ab.com and download the
upgrade by selecting Rockwell Automation Technical Support
and then file download.
Technical Support Services
Software/Firmware
Upgrades