Canon imageCLASS MF7470 - Manual (Page 364)

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TOP
Before Using the
Machine
Original and Paper
Copying
Sending and
Receiving
Printing and
Scanning
Network (imageCLASS
MF7480/MF7470 Only)
Remote UI (imageCLASS
MF7480/MF7470 Only)
System Settings
Maintenance
Troubleshooting
Appendix
Index
Table of Contents
Is the destination stored in the Address Book
correct?
Check that the Address Book settings are registered
correctly. (See “Storing/Editing Address Book,” on
p. 4-44.)
Did you dial the correct number?
Check that you have the correct number.
Is the machine in the Sleep mode?
The machine does not scan documents if it is in the
Sleep mode. To take the machine out of the Sleep
mode, press the Control Panel Power Switch on the
control panel.
Is the recipient’s machine out of paper?
Ask the recipient to make sure paper is loaded in the
machine.
Are there other documents being sent from
memory?
Allow time for the documents to finish sending.
Has an error occurred during transmission?
Print an Activity Report and check for an error.
(See “Printing the Fax Job Log (Activity Report),” on
p. 4-77.)
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Is the telephone cable connected properly?
Make sure the cable is connected properly. (See “Set
Up the Machine,” in the Starter Guide.)
Is the telephone line working properly?
Make sure there is a dial tone when you press [Hook].
If there is no dial tone, contact your local telephone
company.
Is the recipient’s machine a G3 fax machine?
Make sure the recipient’s machine is compatible with
your machine.
Is the error code #0018 shown on the ERROR TX
REPORT?
The fax number you dialed is busy. Try sending the
document later.
The recipient’s machine is not working. Ask the
recipient to check the machine.
Did the recipient’s machine answer within 35
seconds (after all automatic redialing attempts)?
Ask the recipient to check the machine. For an
overseas call, add pauses to the registered number.
(See “Dialing an Overseas Number (With Pauses),” on
p. 4-43.)
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