AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 444)

428
MaxCS 7.5 Administration Manual
for workgroups 256
Recording Seat license 180 , 256
Recording Session license 180 ,
256
recording tone 180 , 257
redirect IP phones when server
down 338
refresh enterprise configuration
341
refresh interval, current traffic
statistics 42
rejoining a server to VoIP domain
329
relocating domain extension 336
relocating domain extension us-
ing #27 337
remote IP phones behind NAT 417
remote locations 324
repair, product 420
replicate from domain 341
report
cumulative IP traffic statistics
344
system summary 343
Report menu 36
reports, call logs 58
reports, system 343 – 345
requirements
CPU, memory, HDD 29
rerouting outgoing calls 332
reset board button 110
Reset button, Extension View 39
Reset button, Trunk View window
40
resetting cumulative statistics
345
Resource board 110
Restoring files 378
restricting tie trunk calls 57
restrictions
call 194
outgoing call 193
ring all available members 240 ,
271
ring average longest idle member
271
ring back 47
ring fewest answered calls 272
ring first available member 240 ,
271
ring longest idle member 240 ,
271
ring shortest average talk time
272
ringing
distinctive, enabling 46
RNA Agent Auto Logout 271
RNA Agent Not Ready 271
route access 51
route access code vs trunk access
code 139 , 165
route definitions
out call routing 166
router 302
routing
by caller ID 159
by caller ID & DNIS 159
by DNIS 161
incoming calls 159
routing rules, in call 159
RTP & RTCP settings 422
RTP packet length 315
RTP/RTCP
definition 421 , 422
Rx level 153 , 154
S
Salesforce Integration license 30 ,
43
scheduling backup 377
scope of extension
changing 334
VoIP domain 333
seat-based licenses 42
secure RTP 314
security alert log file 192
security, detecting hackers 191
send notification 192 , 268
server down
redirect IP phones 338
server ID length 422
changing 327
server IP address, auto-discovery
216
server IP address, in IP dialing ta-
ble 324
service
parameters 411
subscribing to 411
service level calculations options
button 255
service level for workgroups 41
service level threshold 255
services
AltiGen, stop & start 380
SMTP/POP3 79
Services menu 36
setting 10 digit dialing area codes
57
setting huntgroup hours 233
setting trunk attributes 139
setting up
extensions 175
groups 184
huntgroup mail management
233
huntgroup membership 232
huntgroups 231
workgroups 254
SF (Superframe Format) 117
shared mobile trunk, setting 226
signal channel, about 125
signaling protocol
T1 148
single call handling 240 , 272
single call waiting 197
SIP Early Media 313
SIP Options, checking if devices
are ready 144
SIP tie trunk properties 142
SIP transport options 314
SIP transport, ext assignment vs
codec profile 317
SIP trunk properties, setting 142
SIP trusted device list 127
skill-based routing 272
SMTP service 79
SMTP/POP3
setting for extension 188
speed dial
station 186
speed dialing
configuration 54
SQL 59
starting AltiGen services 380
static noise, test tool 376
station speed dialing 186
Status bar information 38
Stop Switching Service 43
stop/start
MAXCS services 43
stopping AltiGen services 380
subscribing to service 411
Superframe Format (SF) 117
switchover to alternate server
331 , 338
synchronizing domain servers
manually 341
system
business hours 51
call park 47
call restrictions 56
country relevant 60
distinctive ringing 46
e-mail 79
extension length 48
home area code 47
ID 46
main number 47
messaging 75
numbering plan 47
summary report 343
work days configuration 53