Using dnis to set the language – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual
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Chapter 8: Multilingual Configuration
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MaxCS 7.5 Administration Manual
All feature codes are enabled, by default. The default feature profile name is “0-System.”
Lastly, the extension user must have a feature profile assigned to him that includes #12. This is done on the
Extension Configuration
> General tab.
To assign feature code #12 to an extension,
1.
On the PBX > Extension Configuration > General tab, select the extension.
2.
In the “Personal Information” panel of the General tab, assign a Feature Profile that includes #12.
Using DNIS to Set the Language
If your company has multiple phone numbers, you can configure MaxCS 7.5 to direct a caller to prompts in a
selected language based on the phone number the caller has dialed.
To direct specified DNIS calls to a selected-language AA or extension,
1.
Select PBX > In Call Routing Configuration > DNIS Routing tab .
2.
Click the Add button to add a number.
3.
Select where you want to route callers who have dialed that number.
4.
Select the appropriate language from the Language Setting list.
5.
Click Apply.