AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 188)

Chapter 14: Out Call Routing Configuration
172 MaxCS 7.5 Administration Manual
Resolving Dialing Delay: Non-USA/Canada Countries
When installing the AltiGen system outside of North America, you may experience dialing delay when dialing
through E1/PRI trunks that are using en-bloc (buffering digits and sending all digits at once). The system dialing
logic may cause a 7-second inter-digit dialing delay for en-bloc trunks. To reduce the dialing delay, the
following configuration is recommended:
1.
On the Number Plan tab in the System Configuration window, select a digit for route access.
2. On the Route Definition tab of the Out Call Routing Configuration window, add a route definition entry
for en-bloc and assign the member en-bloc trunk(s).