AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 30)

Chapter 1: New Features
14 MaxCS 7.5 Administration Manual
Conference Call (Station) - the system supports conference calls with up to 6 parties, including the dial-
ing extension. You can speak privately to each person before adding the person to the conference. The
conference initiator can mute conference members from MaxCommunicator and MaxAgent.
Conference Call (MeetMe) - multiple parties can call into a pre-scheduled conference bridge to join a
conference call. The conference host can mute or drop conference members.
Configurable Phone Display - the system administrator can configure the Caller ID, Name, or DNIS
number displayed on a phone set.
Conversation Recording - an extension user can record a conversation to voice mail or, with the appro-
priate license, to a central folder.
Dialed Digit Translation - allows the administrator to select a single dialed digit that can be assigned to
route a call to any destination. First Digit Translator allows the administrator to select a single dialed
digit that can be assigned to route a call to any destination. Extension Dialed Digit Translator allows
predefined dialed digits by an extension to be translated into a different dialing string. The digit manipula-
tion option allows you to remove or add digits to a number dialed by the extension.
Dial Last Caller - allows user to dial the last caller using #69.
Direct Inward Dial (DID) - allows an incoming trunk call to directly access an extension without IVR
intervention.
If your local exchange carrier provides DID service, DID calls will automatically be steered to the appro-
priate destination.
Directory Name Announcement - the extension user’s directory name will be announced to the caller
before the call rings to a phone.
Distinctive Call Waiting Tone - allows three different call waiting tone cadences to distinguish between
internal, external, and operator calls.
Distinctive Ringing - allows three different ringing cadences to distinguish between internal, external,
and operator calls.
Do Not Disturb - blocks all calls coming into a specific extension and sends them to preprogrammed
destinations such as voice mail or the operator.
Extension Activity Display and Greeting - allows users to select from a set of pre-defined or custom-
ized activity codes that can be played or displayed when the user is absent. A greeting associated with
the activity can be recorded and played to the caller. The activity is displayed if the caller is a MaxCom-
municator, MaxAgent, or IP phone user.
Extension Based Feature Profile - the system administrator is able to create an extension feature pro-
file that includes enabling and disabling of extension features.
FSK-based Message Waiting - allows message waiting that is based on frequency-shift keying (FSK), a
modulation technique for data transmission.
Hands Free (dial tone mute) Mode - by pressing #82, allows a user to leave handset off-hook or use a
headset without having to hear the dial tone.
Hands Free (Intercom) Mode - by pressing #81 while on their speaker phone, users can receive internal
calls without having to pick up the handset to answer.
Holiday Routing - routes inbound DNIS and trunk calls on designated holidays to specified destinations.
You can create separate routes for business and non-business hours on half-day holidays. Multiple Holi-
day Profiles can be configured in a system. Also, multiple Holiday Profiles can be assigned to DNIS
Routing, Caller ID and Trunk In Call Routing entries.
Hop Off Calls over VoIP or T1/PRI Tie Trunks - multiple systems at the same or remote locations can
be linked through VoIP or T1/PRI networks. Also, this feature provides toll savings on long distance calls
by allowing users to dial a remote system via VoIP or T1/PRI trunk and then the destination phone num-
ber through PSTN.
Hunt Group - a group of extensions can be set up to perform call coverage, so that if the first extension