Trunk configuration, Trunks out of service, Channel identification – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual
Page 153: Hapter, Trunks out of service channel identification
MaxCS 7.5 Administration Manual 137
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Trunk Configuration
Trunk attributes and parameters are set using the Trunk Configuration window. The attributes and options
available depend on the type of board and trunk. This chapter discusses general configuration options appli-
cable to all trunks, followed by specific configuration options for the following trunk types:
•
•
SIP trunk for ITSP, page 142
•
Triton T1/PRI trunk, page 147
•
This chapter also discusses incoming call routing (page 156) and outgoing call blocking (page 157), both
configurable on tabs in the Trunk Configuration window.
Trunks Out of Service
If none of the trunks are available when an outside call is placed, the caller will hear the system prompt: “All
outside lines are busy. Please try again later.”
Channel Identification
To find out channel information, right-click a trunk in the Trunk View window (see Figure
Channel Physical Location
. The Channel Information box opens, displaying logical board ID, board name,
channel group type, and channel ID:
Figure 83.
Channel Information box