AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 439)

MaxCS 7.5 Administration Manual 423
Index
Symbols
#12, enabling, for language set-
ting 95
#27 to relocate global extension
337
Numerics
10 digit dialing area codes 57
A
access code 139 , 142
access, system 35
account code
blocking display 179
forcing 179
activity
configuration 64
adding a huntgroup 231
adding a workgroup 254
admin defined # 216
admins, how many connected to
system 378
advanced queue management
276
menu selection 277
queue overflow 278
after hours scheduling 260
agent check box 178
agents auto logout 260
allow call redirect/priority change
276
alternate mark inversion (AMI)
117
alternate server
behind NAT 330
setting 330
switching to 331 , 338
AltiGen board test tool 375
AltiGen IP phone configuration
211
AltiGen services
stop & start 380
Alti-Mobile Extension
limitations 228
AM schedule 53
AMI line coding 117
announcement
time stamp 189 , 235 , 266
answer options 197
answering
huntgroup call handling 240
workgroup call handling 271
application extension 196 , 260
definition & uses 105
failover plan 106
setup 105
application extension configura-
tion 105
application failover plan 106
Apply To, multiple extensions 176
area code, on trunk 140
area codes
system home 47
assigning client licenses 42
attaching a gateway 71
attributes
setting trunk 139
trunk 141
audio peripheral configuration 62
audio peripheral options
for huntgroups 240
auto attendant
adding 82
collecting digits 86
configuring 81
editing 83
making assignments 87
menu items, configuring 84
prompts, phrase management
87
push URL/Web page 84
recording custom phrases 88
setting call priority 85
setting call SKLR 85
auto logout agents 260
auto record
personal extension calls 180
auto-discovery of server IP ad-
dress
configuring 216
disabling 219
two servers in network 220
B
B8ZS (Binary 8 Zero Substitution)
117
back up system data 376
backing up
files 376
Backup & Restore Utility 376
bandwidth 302
and public pipe 321
WAN 302
basic queuing control 274
binary 8 zero substitution (B8Z8)
117
BLF programmable key 216
Block Caller Name and Number
from view 201
blocking account code display 179
blocking all outgoing calls 57
blocking caller ID 201
blocking calls 56
blocking unauthorized SIP Invite
requests 7
board
MAX1000/2000, configuring
134
mobile extension, configuring
222
SISP, configuring 126
Triton Analog Station, config-
uring 111
Triton Analog Trunk LS/GS &
LS, configuring 112
Triton MeetMe 111
Triton Resource, configuring
110
Triton T1/E1, configuring 113
Triton T1/E1, setting up chan-
nels 117
Triton VoIP, configuring 112
board configuration 109
Boards View window 38
boards, supported 30
bridge
conference 47
business hours
24-hour business hour setup
53
business hours profile
caller ID routing 161
DNIS routing 163
business hours, setting up 51
busy call handling 195 , 197 , 238 ,
269
huntgroups 239
C
call accounting report 60
call blocking, outgoing 157
Call Center menu 36
call control 57
call handling 195 , 197 , 238 , 269
for workgroups 269
huntgroup 238
incoming 195
Call Log View window 40
call parking 47
call priority
caller ID routing 161
DNIS routing 163
setting 85
call record programmable key
216