AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 37)

Enhancements Included in Release 6.0
MaxCS 7.5 Administration Manual 21
Feature Profiles - allows administrators control over user access to system feature codes.
License Assignment - A License menu allows administrators to easily verify and assign licenses.
Log In and Log Out - An administrator can log in and log out a workgroup member from the Workgroup
Configuration window in MaxAdministrator.
Monitor List - lets you configure an extension’s privilege to see other extension’s call activity through
MaxCommunicator or MaxAgent.
Password Security - allows administrators to lock extensions that have been “attacked” with false pass-
word attempts and to set default system passwords for newly created or newly assigned extensions.
Out Call Routing Configuration - allows outgoing calls to be directed to particular trunk routes, based
on parameters assigned in the Out Call Routing table.
Remote Administration - a version of the MaxAdministrator application that can be installed on a Win-
dows 2000/2003/XP client computer to remotely administer one or more systems.
Transmit Extension Calling ID - each extension can be configured with a calling ID. When an outgoing
call is made by this extension through PRI or IP trunks, the calling ID is displayed as the Caller ID to the
receiving caller.
Voice over IP Features
VoIP features include:
Bandwidth Control for VoIP Sessions - Each server can configure the maximum concurrent VoIP ses-
sions based on its Internet or intranet bandwidth. This feature is to ensure that voice quality will not be
impacted if too many VoIP sessions are connected at the same time.
Codec Profile - Multiple codec profiles with different settings can be created and applied to different loca-
tions. Each profile can have a different codec, jitter buffer, and packet length to accommodate different IP
connections.
DNIS Name Display and Routing over IP Tie Trunk - allows for DNIS information to be transferred to
the other system when routed over IP tie-trunks. DNIS name of matched entry can be displayed at Alti-
Console, MaxCommunicator, MaxAgent, and handset.
Caller ID/Name Sent Over IP Tie Trunk - SIP supports sending the caller’s name, so SIP and H.323
calls may display different caller ID information.
DTMF payload embedded with RTP (RFC 2833) - this feature helps to resolve DTMF tone detection
and regeneration when using G.723.1 or G.729 codecs. Low bit rate compression can distort DTMF tones
during compression and cause the far end device to not be able to recognize the DTMF digits. RFC 2833
specifies a separate RTP payload format to carry DTMF information to ensure the other side can recog-
nize the tone properly.
Dynamic Jitter Buffer - due to various delays in the IP network, audio packet streams may be delivered
late or out of order. The system is able to buffer incoming packets and re-sequence them by maintaining
a queue. This queue is adjusted dynamically to accommodate different network environment characteris-
tics.
Echo Cancellation - due to bandwidth limitations and device loading, long delays may occur during
packet delivery process, which worsens the echo effect voice speech. Echo cancellation is provided to
maintain reasonable voice quality.
G.711 Codec - toll quality (64K) digital voice encoding, which guarantees interoperability and better voice
quality.
G.723.1 Codec - a dual rate audio encoding standard, which provides near toll quality performance
under clean channel conditions.
G.729 A+B Codec - speech data encoding/decoding standard of 8 Kbps.
Global IP Dialing Table - The IP Dialing Table is configured in Enterprise Manager. The IP Dialing Table
configuration is used to create location-based routing in the Enterprise.