Adding a transmitted cid – AltiGen MAXCS 7.0 Update 1 ACM Administration User Manual
Page 297
MaxCall Configuration
MaxCS 7.5 Administration Manual 281
Figure 166.
MaxCall Configuration screen
•
ID
– Campaign IDs are assigned sequentially by the MaxCS 7.5 system.
•
Campaign Name
– The name you give to a calling campaign.
•
Transmitted CID
– The caller ID to transmit to the callee when an agent makes a call and uses MaxCall
to play a phrase to the callee’s phone.
Adding a Transmitted CID
1.
Click the Add button. The Campaign and Transmitted Caller ID dialog box opens:
2.
Enter a campaign name and a caller ID to transmit when this campaign is chosen by the agent. Click OK.
The campaign names and caller IDs then appear in MaxAgent, MaxCommunicator, and MaxOutlook in the
MaxCall tab list:
This manual is related to the following products: