AltiGen MAXCS 7.0 Update 1 ACM Administration - Manual (Page 347)

Managing Domain Users
MaxCS 7.5 Administration Manual 331
3. Configure the NAT address.
4. In the IP Network panel, configure the IP range of the local network or public network.
When Will Switchover Happen?
If the current active system is the primary server , switchover will happen under one of the following
conditions:
• Network error on the primary server or the primary server is down. IP phones cannot connect to the pri-
mary server. After one minute of retrying, the IP phones will register to the alternate server. At that time,
the status of the primary server is "Disconnected" or "Softswitch Offline".
• Softswitch service on the primary server is down. The status of the primary server is "Softswitch Offline".
• IP phone service on the primary server is down. IP phones cannot register to the primary server. After one
minute of retrying, the IP phones will register to the alternate server. At that time, the status of the primary
server is "Fail".
• Default gateway on the primary server is down. The status of the primary server is "Fail".
• Manual switch from Enterprise Manager. The status of the primary server is "Standby".
When the primary server is recovered, the status is "Standby".
If the current active system is the alternate server , only clicking the Switch Back to Home Server button
in Enterprise Manager can switch the control from the alternate server back to the primary server. Before
manually switching back, the status of the primary server should be "Standby". After you have manually
switched back, the status of the primary server changes to "Active".
Note: Unlike normal relocation, redirect can be executed only on the destination site.
Managing Domain Users
Click the User button in the toolbar to:
• Display all extensions from all VoIP domain member systems: extension number, name, type, home
server, and scope. The scope of an extension is discussed in the following section.
• Resolve conflicting extensions and groups to global user or back to local user (on the Resolve tab).
• Relocate an extension from one location to another location with optional voice mail (on the Resolve tab).
The General tab displays read-only information about the selected extension.