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Troubleshooting - reset – ETC Congo Family v6.4.0 User Manual

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Troubleshooting - Reset

There is a "reset" button in the back of the console. It works differently depending on your
Congo Hardware model.

There are two kinds of Congo hardware.

Without internal UPS
These consoles have a soft switch for power.

• In order to reset the console, press reset.

With internal UPS
These consoles have a two position mains switch (on/off) for power.

• In order to reset the console, hold the reset button for more than 5 seconds. This will

shut down the console.

• In order to re-start the console after the above step, hit the reset button once. This

will start up the console again. It is IMPORTANT that you use the same reset button
to start up the console again.