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2 using a web browser, 2 troubleshooting ilo access, Using a web browser -52 – HP StorageWorks Scalable File Share User Manual

Page 276: 2 troubleshooting ilo access -52

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Troubleshooting

9–52

NOTE:

If you get a message similar to the following, see Section 9.31.2 for information on how

to troubleshoot the problem:

Requested service is unavailable, it is already in use by a different

client.Connection closed by foreign host.

2.

If the server whose console you want to access is currently running, shut down the server by entering

the commands shown in the following example, where the

south3

server is shut down. Enter the

commands on the administration server:

# sfsmgr
.

.

.

sfs> shutdown server south3

3.

Reboot the server by entering the command shown in the following example (enter the command on

the administration server):

sfs> boot server south3

As the server boots, you are presented with a number of options. When prompted, press the

F8

key

to access the Integrated Lights-Out Setup Utility.

9.31.1.2 Using a Web browser

CAUTION:

If you use a Web Browser to configure the iLO component, the iLO password is transmitted on

the network in plain text. If you do not want the iLO password to be transmitted on the network in plain

text, you must access the server using the monitor and keyboard connected to the administration server

through the KVM switch, and configure the iLO component as described in Section 9.31.1.1.

To configure the iLO component using a Web browser, perform the following steps:

1.

Log in to the administration server and launch the Web browser as shown in the following example,

where the Mozilla Web browser is used:

# DISPLAY=16.123.123.10:0.0
# mozilla

2.

Enter the following URL, where

server_name

is the name of the server you want to access:

http://server_name-mp

3.

When prompted, enter the iLO user name and password.

9.31.2 Troubleshooting iLO access

When you use the

telnet

(1) command to access the iLO component on a server, you may sometimes see

a message similar to the following:

Requested service is unavailable, it is already in use by a different
client.Connection closed by foreign host.

Although this message usually means that another user is already using the console, it sometimes indicates

that the console is locked up.

To help to prevent this problem from occurring, note the following points regarding console access:

Only access a console when it is really necessary. While you are using a console, other users are

denied access to it, including the power management daemon (

powerd

), which tries to trigger a

crash dump if a server becomes unresponsive.

When using the

telnet

(1) command to access a console, always run the command from the

administration server. This allows the

ps

command to identify whether other users are accessing the

console.