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HP StorageWorks Scalable File Share User Manual

Page 272

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Troubleshooting

9–48

If your system cannot see the controllers (see Example 9-2), check the Fibre Channel network. If your system

can see the controllers but cannot see the storage, check the presentations of the LUNs on the Storage

Management Appliance (refer to Chapter 5 and Chapter 6 of the HP StorageWorks Scalable File Share

System Installation and Upgrade Guide for information on storage configuration, and see Example 9.29 of

this guide for information on troubleshooting LUN presentation).

Useful information is also stored in the files

/proc/scsi/qla2xxx/0

and

/proc/scsi/qla2xxx/1

files, as appropriate. Example 8-4 shows typical content in these files. There should be two targets for each

EVA4000 controller pair on the fabric, regardless of the presentations of each. In this example, there are

twelve controller pairs. Note that the storage (under the title

SCSI LUN

Information), when it is presented

correctly, is represented with an asterisk (as explained in the file text).

Example 9-4

Sample content of

/proc/scsi/qla2xxx/0

file

# cat /proc/scsi/qla2xxx/0
QLogic PCI to Fibre Channel Host Adapter for QLA2342:

Firmware version 3.03.18 IPX, Driver version 8.01.03-fo
ISP: ISP2312, Serial# K57665
Request Queue = 0x96000000, Response Queue = 0x96060000
Request Queue count = 2048, Response Queue count = 512
Total number of active commands = 0
Total number of interrupts = 2833865
Device queue depth = 0x10
Number of free request entries = 1371
Number of mailbox timeouts = 0
Number of ISP aborts = 0
Number of loop resyncs = 0
Number of retries for empty slots = 0
Number of reqs in pending_q= 0, retry_q= 0, done_q= 0, scsi_retry_q= 0
Number of reqs in failover_q= 0
Host adapter:loop state = , flags = 0x1a03
Dpc flags = 0x4000000
MBX flags = 0x0
Link down Timeout = 008
Port down retry = 064
Login retry count = 016
Commands retried with dropped frame(s) = 0
Product ID = 4953 5020 2020 0002

SCSI Device Information:
scsi-qla0-adapter-node=200000e08b108123;
scsi-qla0-adapter-port=210000e08b108123;
scsi-qla0-target-0=50001fe150061e68;
scsi-qla0-target-1=50001fe150061e6c;
scsi-qla0-target-2=50001fe150063648;
scsi-qla0-target-3=50001fe15006364c;
scsi-qla0-target-4=50001fe15003a6bd;
scsi-qla0-target-5=50001fe15003a6b9;

FC Port Information:
scsi-qla0-port-0=50001fe150061e60:50001fe150061e68:020000:81;
scsi-qla0-port-1=50001fe150061e60:50001fe150061e6c:020100:82;
scsi-qla0-port-2=50001fe150063640:50001fe150063648:020300:83;
scsi-qla0-port-3=50001fe150063640:50001fe15006364c:020200:84;
scsi-qla0-port-4=50001fe15003a6b0:50001fe15003a6bd:010c00:85;
scsi-qla0-port-5=50001fe15003a6b0:50001fe15003a6b9:010d00:86;

SCSI LUN Information:
(Id:Lun) * - indicates lun is not registered with the OS.
( 0: 0): Total reqs 3, Pending reqs 0, flags 0x0, 0:0:81 0c
( 0: 1): Total reqs 2817807, Pending reqs 0, flags 0x2, 0:0:81 00
( 0: 2): Total reqs 2821279, Pending reqs 0, flags 0x2, 1:3:82 00
( 0: 3): Total reqs 24, Pending reqs 0, flags 0x2, 0:0:81 00
( 0: 4): Total reqs 24, Pending reqs 0, flags 0x2, 0:0:82 00
( 0: 5): Total reqs 71547, Pending reqs 0, flags 0x2, 0:0:81 00
( 1: 0): Total reqs 3, Pending reqs 0, flags 0x0, 0:0:82 0c
( 2: 0): Total reqs 3, Pending reqs 0, flags 0x0, 0:0:83 0c
( 2: 1): Total reqs 24, Pending reqs 0, flags 0x2, 0:0:83 00