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HP StorageWorks Scalable File Share User Manual

Page 228

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Troubleshooting

9–4

This forces the server to crash and reboot, and the output of the crash dump is captured when the server

reboots. The crash dump file will be located at

/var/crash/nnn

(where

nnn

is the IP address of the local

loopback interface (

127.0.0.1

), the date and the time of the crash) on the server that crashed. Copy all

of the files in this directory to the administration server using the

scp

command.

The server kernel,

/boot/vmlinux-version

on the server, and the corresponding

/boot/System.map

file.

NOTE:

The files listed here are symbolic links to the real files on each server.

9.4

Server fails to mount administration LUN — EXT3-fs error

In some rare cases, a server may fail to mount the administration LUN. In such cases, a message prefixed

by

EXT3-fs

is displayed.

To correct this problem, perform the following steps:

1.

Boot the administration server.

2.

Connect to the serial console of the administration server, then log in to the administration server and

stop the cluster service before the administration service starts (and before the corrupted file system is

mounted), by entering the following command:

# service cluster stop

3.

Find the name of the administration device in the

/etc/cluster.conf

file, then enter the following

command to repair the device:

# fsck -a admin_LUN_block_device

4.

When the

fsck

command has completed, reboot the administration and MDS servers.

9.5

Benign message displayed by the configure system command

When you are running the

configure system

command, a message similar to the following may be

displayed after you have entered the system data (while the data is being saved):

.

.

.

Adding server south4
Failed to restart hplsmond:
child process exited abnormally
Adding server south1 to Power table
.

.

.

This message is benign and can be ignored

9.6

The configure server command fails because static routes are

incorrectly configured

The configure server command may fail with the following messages if a static route is incorrectly specified

for a device:

18/Aug/06 08:43:11 south1: Unable to configure the networks:
18/Aug/06 08:43:11 south1: Failed to configure network nic2 (eth1):
18/Aug/06 08:43:11 south1: Failed to bring up interface eth1:
18/Aug/06 08:43:11 south1: RTNETLINK answers: File exists

In this example, the following static route has been specified for the

eth1

network device:

10.128.0.0,255.255.0.0,10.128.0.250